Exploited· due 2026-05-08used in ransomware

CVE-2024-57726

SimpleHelp SimpleHelp

SimpleHelp contains a missing authorization vulnerability that could allow low-privileged technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

Exploitation status

  • CISA has confirmed this is being exploited in the wild. That is an observation of real attacks, not a prediction.
  • It is known to have been used in ransomware campaigns.
  • US federal civilian agencies are required to remediate it by 2026-05-08. That deadline does not bind private companies, but it is a reasonable benchmark for how urgently CISA views it.

Required action

Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

CISA’s wording, unedited.

Scoring

CVSS
Not yet scored

Dates

Published
2026-04-24
Added to KEV
2026-04-24
Remediation due
2026-05-08
Sources
CISA KEV