Exploited· due 2026-05-08used in ransomware
CVE-2024-57728
SimpleHelp SimpleHelp
SimpleHelp contains a path traversal vulnerability that allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
Exploitation status
- CISA has confirmed this is being exploited in the wild. That is an observation of real attacks, not a prediction.
- It is known to have been used in ransomware campaigns.
- US federal civilian agencies are required to remediate it by 2026-05-08. That deadline does not bind private companies, but it is a reasonable benchmark for how urgently CISA views it.
Required action
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
CISA’s wording, unedited.
Scoring
- CVSS
- Not yet scored
Dates
- Published
- 2026-04-24
- Added to KEV
- 2026-04-24
- Remediation due
- 2026-05-08
- Sources
- CISA KEV