Used in attacks· fix by 2021-12-15Not scored yet

Zoho ManageEngine ServiceDesk Plus (SDP) / SupportCenter Plus

CVE-2021-44077

Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution

What this means for your business

  • It affects Zoho ManageEngine ServiceDesk Plus (SDP) / SupportCenter Plus. It matters if your company, or a supplier that handles your data, runs it.
  • Attackers are already using it. CISA added it to its list of flaws used in real attacks on 1 December 2021.
  • FIRST's prediction model gives it a 93% chance of attack attempts being seen in the next 30 days, ranking above 99% of all known flaws.

What to do

  1. 1Check whether your company or your suppliers run Zoho ManageEngine ServiceDesk Plus (SDP) / SupportCenter Plus.
  2. 2If you do, follow CISA's required action below. No patch reference has been published yet.
  3. 3Treat it as urgent. US federal agencies must fix it by 15 December 2021. That deadline does not apply to private companies, but it shows how seriously CISA takes it.
  4. 4Because attackers have used it, check the affected systems for signs of a break-in, not only for the update.

Not sure if your company is exposed?

Fastnexa’s certified penetration testers can check whether attackers could use this flaw, or others like it, against your websites, apps and network. The full test is free for our first 10 founding clients until 31 December 2026.

Required action

Apply updates per vendor instructions.

CISA’s wording, unedited.

Scoring

CVSS
Not yet scored

Dates

Published
2021-12-01
Added to KEV
2021-12-01
Remediation due
2021-12-15
Sources
CISA KEV