Zammad GmbH Zammad
CVE-2026-102490
Zammad GmbH Zammad contains an improper privilege management vulnerability that can allow the local zammad user to escalate privileges to root. This vulnerability can be chained with CVE-2026-102489.
What this means for your business
- It affects Zammad GmbH Zammad. It matters if your company, or a supplier that handles your data, runs it.
- Attackers are already using it. CISA added it to its list of flaws used in real attacks on 2 October 2026.
- FIRST's prediction model gives it a 0.3% chance of attack attempts being seen in the next 30 days, ranking above 22% of all known flaws.
What to do
- 1Check whether your company or your suppliers run Zammad GmbH Zammad.
- 2If you do, follow CISA's required action below. No patch reference has been published yet.
- 3Treat it as urgent. US federal agencies must fix it by 5 October 2026. That deadline does not apply to private companies, but it shows how seriously CISA takes it.
- 4Because attackers have used it, check the affected systems for signs of a break-in, not only for the update.
Fastnexa security experts
Attackers are already using this flaw. Is your Zammad GmbH Zammad exposed?
Tell us where you run Zammad GmbH Zammad and a Fastnexa penetration tester will check whether this flaw, or others like it, can be used against your websites, apps and network.
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Required action
Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines.
CISA’s wording, unedited. The notes it mentions are in CISA’s catalogue entry.
Scoring
- CVSS
- Not yet scored
- CVSS v4
- 9.4
- Assigned by
- csirt@divd.nl
Dates
- Published
- 2026-10-02
- Last modified
- 2026-09-30
- Added to KEV
- 2026-10-02
- Remediation due
- 2026-10-05
- Sources
- CISA KEV, NVD