6.5Medium
CVE-2026-14928
The JS Help Desk WordPress plugin before 3.1.4 does not perform authorization or ownership checks before returning support-ticket content in a nonce-gated search handler, allowing any authenticated user (Subscriber and above) to read the subject and full message body of every other user's support tickets.
What this means for your business
- An attacker can use it remotely, over a network, with an ordinary user login, and without anyone at your company clicking anything.
What to do
- 1Ask your IT team or provider whether any of your systems use the affected product.
- 2If you do, follow the vendor's guidance. No patch reference has been published yet.
Not sure if your company is exposed?
Fastnexa’s certified penetration testers can check whether attackers could use this flaw, or others like it, against your websites, apps and network. The full test is free for our first 10 founding clients until 31 December 2026.
Scoring
- CVSS
- 6.5 (v3.1)
- Vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N- Weakness
- CWE-200
- Assigned by
- contact@wpscan.com
Dates
- Published
- 2026-07-31
- Last modified
- 2026-08-26
- Sources
- NVD